How to Return Spectrum Equipment

A new Internet provider is required to have its own Spectrum-compatible modem or router. Returning rental equipment from Spectrum is required to avoid billing. The steps on how to return the Spectrum Equipment are explained in detail in the post below.

To return a Spectrum device, you must properly pack all items and deliver them in one box to their nearest participating courier service, such as UPS, FedEx, or US Postal. For persons with disabilities, pickup requests can be made to the ISP. This facility is also available in it.

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Return Spectrum Equipment-

There are several ways to smoothly return Spectrum equipment and avoid additional costs. Here’s where to return the Spectrum equipment using the method described below.

Spectrum Store Drop-Off:

This option is the more convenient and correct way to return Spectrum devices. For this, you have to search for your nearest Spectrum store on the official store locator. If any spectrum store is available near you.

Then all the devices have to be packed well in a box and given to that store. You will be required to provide the account details and the number of devices given and drop the devices at the Spectrum store. Store Assistant helps you with all this. This process is very easy.

Return of Spectrum Equipment by UPS:

You need to find a Spectrum store online. If there is no Spectrum store available near you, you will need to find an authorized UPS store. Spectrum has tied up with UPS to make the return process of Spectrum equipment easy and convenient for users using Spectrum equipment.

First, you’ll need to take the Spectrum devices to a UPS store. Once there, you’ll need to tell them you’d like to return the Spectrum equipment. One cool thing about UPS is that they assume all the packaging and shipping. There is no requirement for you to pay extra. All you have to do is give the Spectrum device and get a receipt.

Spectrum Home Shipment Return Kit:

You can use this facility when you do not have any Spectrum or UPS store. If you want to avail the Home Shipment Return Kit from the comfort of your home, you will need to contact Spectrum. When you contact Spectrum to return Spectrum equipment, you will receive a package with a printed recovery tag and bubble wrap to cover the Spectrum modem and equipment.

A specific box must be requested if you are returning a headset or extender set that is an appliance. You must pack all the tools in bubble wrap and ship them in a sealed box. There are two options for receiving packages, delivering them to a FedEx store or the US Postal Service.

Return by FedEx:

FedEx is known to have an extensive logistics network in the US partnering with Spectrum to ease Spectrum returns. You can easily return equipment like modems, routers, and gateways through FedEx. You will need to take the closed box to the closest FedEx store. Then it is necessary to attach the prepaid return level. You have to leave the box at the store without making any payment and get the receipt.

Return Via US Postal Service:

After FedEx Store, the next reliable option for returning a Spectrum device is to use the US Postal Service. This postal service has a wide reach in the US and is very famous for making spectrum box returns easy. It also believes in coordinating with the Postal Service ISP.

Any Spectrum device you wish to return must be bubble-wrapped and sealed in a cardboard box. Then move the US Postal Service drop-off point. One more thing, you need to put a return label on the box. After you go to the postal service, you will need to tell them that you need to return the Spectrum device. You can collect receipts for verification and tracking purposes. No need to pay extra if your parcel is prepaid.

Home Pickup:

Spectrum has made home pickup service available for specially-abled customers. They don’t have access to any stores anyway so a home pickup service is available. For this, you have to contact Spectrum and keep the Spectrum device packed in a box. Then Spectrum technician dispatched to your address to collect the parcel.

Spectrum Equipment Return:

There is a list of which device you use, which serves to return the Spectrum device to, and which device to return. This permits you to return the instrument to the spectrum.

You can return to Spectrum all Internet-related items such as Spectrum modems, routers, gateways or modem-router combos, WiFi pods, and accessories rented from Spectrum. TV-related Apple TV, Spectrum TV receivers, power cables, and all devices can back up to Spectrum. The phone and voice modem have been returned.

How Long to Return the Equipment:

If you purchase a Spectrum device, there are certain return conditions. As per the return policy of all Spectrum devices, you can return them within 15 days. Most importantly, you must back up the Apple TV via UPS only.

Devices are Not Returned During the Period:

If you are not returning the equipment as per the policy, you will be notified that the equipment fee will not be refunded in the total balance. This fee varies across customer services. If you are not returning the Spectrum equipment hired from any provider within the stipulated time, the money will not be refunded. Hence it is best for you to return the device within the time frame specified by Spectrum.

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How to Return Spectrum Equipment