PlayStation 4 is a gaming console that is well-known for providing entertainment to users all over the world. But the most frustrating problem faced by PS4 users is when their PS4 controller keeps disconnecting.
The PS4 controller keeps disconnecting This can happen for a number of reasons affecting the gaming experience. In this post, we will provide some common causes of PS4 controller malfunction and some solutions to fix the problem. Which helps you to fix ps4 controller.
Repair a PS4 Controller That Keeps Disconnecting
- The most important reason why ps4 keeps disconnecting may be the battery. Sometimes the controller battery is not fully charged which causes the PS4 to disconnect. That’s why you are required to check the battery.
- Resetting the controller may also fix this problem. To reset it, you need to press the reset button on the back of the controller for a few seconds. The light bar on the controller sparkles.
- When the controller is also used with other wireless devices such as a wireless headset or Wi-Fi router, interference can cause the PS4 to disconnect. Try moving the controller and other wireless devices away from each other and check if that fixes the problem.
- If your PS4 device is running on older software, it is important to update it to the latest software. You can find and install software updates from the “Settings” menu on your PS4.
- The problem may occur if you use a USB cable to connect the controller, so a different cable will have to be used. The cable you are operating may be damaged or cracked.
- By using all these methods, you can fix the problem in ps4 controller. But even after trying all the above methods, if the controller still does not work properly, then you need to contact customer care for support. They help you. We have given more detailed information below in this article, which will help you.
Why Does the PS4 Controller Keep Disconnecting
Your controller gets disconnected from the PS4 console for a number of reasons. Other devices connected to the PS4 may cause interference. Which includes Wi-Fi, smartphones, and Bluetooth devices.
A faulty USB cable can result in the PS4 disconnecting. Also, PS4 battery discharge or distance between the controller and PS4 console can also be a reason for PS4 disconnecting. We have explained some of the methods to fix it in the point below.
Charge PS4 Controller
The DualShock 4 controller has good battery stamina, lasting up to 8 hours of continuous play. PS4 has connection problems when the battery charge is low. You have to pay awareness to the gaming console for interference. While the PS button is held down, the on-screen indicator displays battery life.
Check for Interruptive Devices
Tablets, smartphones, and other Bluetooth devices may interfere with the PS4 controller. This is one cause why they have the Bluetooth feature enabled. The white light on when the PS4 controller is on means that the PS4 controller is not connecting. You can resolve this issue by turning off the Bluetooth feature on Android or iOS devices.
You can place the controller near the console for a faster connection. Sometimes this method can fix this problem. If this procedure doesn’t work, you can try different ways.
Distance Between Controller and PS4 Console
The DualShock has a range of 10 to 20 feet both indoors and outdoors. The PS4 controller may disconnect when the distance is too far from the Wi-Fi router or standalone Bluetooth device. If the distance is more than 20 feet then there may be a connectivity problem.
Check USB Cables
After plugging the cable into the controller, it is necessary to check the USB connector. If the cable becomes loose, the socket or cable connector may be broken. You can fix the former by trying to connect another cable to it. It pays to use a high-quality USB cable.
Check whether the USB cable is working or not by checking the controller LED indicator. If it works or the lights come on, that’s good. But the cable data connection must be on. Use the cable to check whether you can move data from your computer to your phone.
The PS4 controller needs to be checked if the USB cable transfers power and data. Regardless of whether the problem is with the socket or cable connector, there may be a problem with the PS4 itself. Take apart the PS4 controller and fix the USB port inside.
Resync PS4 Controller
Syncing the PS4 controller may solve the disconnecting issue. To do this you will need to turn off the PS4 PlayStation. Then behind the L2 button is the reset button which has to be pressed. To press the reset switch, use a sharp pin to press and hold the reset button for a periodic second.
Now you need to take the Charge-Sync USB cable and connect the controller to the PS4 console. Then try to turn on the ps4 console. Press the PS button continuously until you hear a beep. Now the controller works with your console, if it doesn’t then connect it to another one.
Reset PS4
PS4 controller reset can fix all pairing problems. To do this you will require to turn off the PS4 PlayStation. Then behind the L2 switch is the reset button which has to be pressed. To press the reset button, use a sharp pin to press and hold the reset switch for periodic seconds. After the reset procedure is done, you can sync the controller with the PS4 console.
Reasons Why the PS4 Controller Keeps Disconnecting and Won’t Reconnect
Your controller gets disconnected from the PS4 console for a number of reasons. Other devices connected to the PS4 may cause interference. Which includes Wi-Fi, smartphones, and Bluetooth devices.
Defective or Damaged Bluetooth Antenna
A broken or faulty antenna that may be preventing the PS4 controller from communicating with the system can also cause problems. The ps4 may continue to disconnect if the connection is not made properly. A connection drop may be experienced between the PS4 controller and the console.
compatibility problems
If your budget is less then you can buy a third-party controller. The downside to this is that the controller may be incompatible with the PS4 console. You can contact the controller manufacturer.
Hardware Problem
Overheating the PS4 console can lead to hardware issues. The problem can occur if the motherboard is overheated or damaged. Too high a temperature can damage console components. We can contact customer support to resolve this issue. You need to reset ps4. You can use a USB cord to sync the controller and charge ps4.
The PS4 Controller Keeps Disconnecting from PC
Your PS4 controller keeps disconnecting from your PC for a variety of reasons.
Defective or Damaged Bluetooth
Connection problems occur when you connect your PS4 to a computer with an outdated Bluetooth driver. Updating drivers to the most delinquent device or software version may resolve this issue. Can exclude other Bluetooth devices from this area.
Controller Settings
You should try to fix this problem by customizing each controller in Steam’s options menu. PS4 Configuration Support menu to make sure the PS4 controller is set up correctly.
Faulty USB Cable
After plugging the cable into the controller, it is necessary to check the USB connector. If the cable becomes loose, the socket or cable connector may be broken. You can fix the former by trying to connect another cable to it. It pays to use a high-quality USB cable.
The PS4 controller needs to be checked if the USB cable transfers power and data. Regardless of whether the problem is with the socket or cable connector, there may be a problem with the PS4 itself. Take apart the PS4 controller and fix the USB port inside.
Keeps Disconnecting from PC Bluetooth
There can be many reasons why the PS4 controller disconnects from the PC Bluetooth, but it’s easy to fix. It is necessary to update the Bluetooth drivers. One has to check the OS of the computer to know if they are compatible and the PS4 has to charge.
PS4 Controller Keeps Disconnecting from Smartphone
Outdated firmware causes Xbox One controller disconnection issues. The firmware on the PS4 needs to be updated. If the firmware is updated then it is a good thing but if it is not updated then you will have to upgrade it. You can also resolve this issue by restarting the app. Restarting the PS4 may also fix this problem.
PS4 keeps Disconnecting from PS5
There are several reasons why the PS4 controller may disconnect on the PS5. You will need to charge the PS4 controller in order to fix this. Then the PS5 would have to get closer to the console and prolonged inactivity would cause the console to shut down.
You are going to Settings and selecting Power Save Settings. You can now set a time to turn off the PS4. In this media playback and normal time have to be set separately.
Customer Support Contact
When you try all the above methods and don’t solve this problem. The PS4 keeps disconnecting problem. Then you should contact customer support. It will detect all the problems with your PS4 controller and help you to solve them. You can also accept the support of a professional technician when the time comes.
Conclusion
PlayStation 4 is a gaming console that is well-known for providing entertainment to users all over the world. But the most frustrating problem faced by PS4 users is when their PS4 controller keeps disconnecting.
The PS4 controller keeps disconnecting This can happen for a number of reasons affecting the gaming experience. In this post, we have covered some of the common causes of PS4 controller malfunction and some of the solutions above to fix the problem. Which helps you to fix ps4 controller.
Like this post? Could you share it with your friends?
Suggested Read –
