Be it Samsung Smart TV or any other Smart TV, they have many advantages. Smart TVs have good sound quality but they need streaming apps like HBO Max for better and faster entertainment. You can access the app on a TV using a popular streaming service like HBO Max. Customers using Samsung Smart TVs have an advantage as they come with a number of preinstalled apps including HBO Max.HBO Max not working on Samsung TV is a disappointment.
You can easily solve it in your own way. All the methods are explained in detail in this post, it will help you to solve it live. There is no need to cancel your subscription to fix this problem. Sometimes it can also be due to a fault in the TV.
HBO Max Not Working on Samsung TV–
Whenever HBO Max does not work on Samsung TV then you need to unplug it from the power board. Then leave it for some time. Now you have to plug the cord of the TV into the wallboard and turn it on. Sometimes a very minor problem occurs and it can be resolved even by restarting.
There can be several reasons why HBO Max not working on Samsung TV can be a loose connection or a broken or damaged cable wire. There can be a problem even if the software is not updated on the TV. The problem can also be caused by a glitch in the HBO Max app. The solutions to all these problems are explained in this article.
Check Internet Connection:
First of all, you need to check your WiFi network as it is very important to have stable internet speed for the streaming app to work properly. Due to bad internet, you have to face problems like buffering on TV. To check internet speed, you can check by going to speedtest.net on the browser. This is an internet speed-checking website that works for free.
If you have frequent internet issues, try restarting the router. You have to disconnect the router from the TV. Then after waiting for some time connect it back and try to turn on Samsung TV. Now your TV will work properly and the HBO Max app will also start working properly.
Sign Out of the HBO Max App:
Logging out of the HBO Max app from TV and logging back in is the very easy and important part. For this, you have to turn on the TV, it is necessary for the TV to be connected to the Internet. Then launch the HBO Max app and go to Settings and select the Sign Out icon and confirm. Doing so exits the app. Now you have to log in again by going to the app.
Uninstall and Reinstall the HBO Max App:
You can fix this problem by uninstalling and reinstalling the HBO Max app on the TV. The HBO Max app needs to be uninstalled first by going to TV Settings, selecting it from the Smart Hub app, and clicking on Uninstall. Have to wait for a while, now you need to download and install the HBO Max app by opening Appstore or Play Store on TV. Once the HBO Max app is installed, you need to enter your account ID password and now you can access the streaming service.
Update HBO Max App:
Problems like the HBO Max app crashing can occur due to the app being out of date or not updating the app. That’s why you have to check all the streaming apps present on your TV, if any new update comes then it has to be updated.
The TV needs to be switched on and the Samsung Smart Hub needs to be accessed and the TV’s settings have to be selected to select the Apps section. Then select Update in the app and update the HBO Max app from the list. This way you can update it. While doing this, you have to keep in mind that your TV is connected to the internet network.
Update TV Firmware:
If the software is not updated, the HBO Max app on the TV will not work properly. For this, it is very important to have a firmware update on the TV. This solves all the problems of TV. While doing this, you have to keep in mind that your TV is connected to the internet network.
To update the firmware in the TV, you have to go to the setting by pressing the menu button with the help of the remote. Then the support option will appear on the screen, the next step is to update the same software. Apart from this, if any other update appears, then it has to be selected and updated.
Restart Samsung TV:
The HBO Max app not working on the TV In this case you have to try restarting the TV. The restart process helps to solve all the problems easily. To restart it remotely, you have to turn on the TV and press and hold the power button for a few seconds. By doing this the TV turns off and after some time it turns on automatically.
Also, you can unplug the TV from the power board. Will have to wait for some time. At the same time, you have to press the power button of the TV, by doing this the remaining power in the TV ends. Now you need to plug it back into the power board. Doing so restarts the TV and works properly.
Reset Samsung Smart Hub:
If it crashes or has buffering issues while using HBO Max on TV then you need to reset it. All software-related problems are fixed by a reset process.
To reset Samsung Smart Hub-
- With the help of the remote, you have to go to the setting on the home screen of the TV.3
- Now you have to select the support icon.
- After this self-diagnosis has to be selected.
- Go ahead and now select the ‘Reset Smart Hub’ icon.
You will need to turn on the TV after the reset process is complete. Streaming is done by opening the HBO Max app on it, now the problem of crashing or buffering is fixed.
Contact Hbo Max or Samsung Customer for Support:
You try all the methods mentioned above and still the problem with HBO max on TV persists. So you have to contact HBO max or Samsung customers once. He helps you. If there is a hardware problem in the TV, then he also gives the advice to fix the TV. For which you need a technician.
Smart TVs have good sound quality but they need streaming apps like HBO Max for better and faster entertainment. HBO Max not working on Samsung TVs is a disappointment. You can easily solve it in your own way. Above we have explained all the methods in detail, which will help you to solve it. Sometimes it can also be due to a fault in the TV. For this, you have to reset or restart the TV.
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